Return Policy
At Stinging Nettle Apothecary, we take great pride in crafting our products with the utmost care and dedication. Each item is made fresh regularly to ensure its quality and potency. As a result, once our products leave our store or are shipped to you, we can no longer guarantee their freshness or quality.
Return Process:
Due to the nature of our products, we do not accept returns. However, we are committed to your satisfaction and will gladly address any concerns you may have with your purchase. If you believe you have received a damaged or defective item, please contact our customer service team within 7 days of receiving your order.
Replacement or Resolution:
In the event of a damaged or defective product, we will work with you to find a suitable solution. This may include a replacement of the item or another resolution that ensures your satisfaction. Please provide us with details and, if possible, photographs of the issue so we can better assist you.
Contact Us:
For all return-related inquiries or to report a damaged or defective product, please reach out us via our Contact page. We appreciate your understanding of our policy, and our team is here to ensure your experience with Stinging Nettle Apothecary is positive and fulfilling.
Thank you for choosing Stinging Nettle Apothecary. We look forward to serving you with the finest handcrafted products and ensuring your satisfaction with our unique herbal offerings.